Frequently Asked Questions (FAQ)
1. What areas do you cover for shipping?
We provide shipping across the entire United Arab Emirates and offer export services to countries within the GCC, the Middle East, and Africa.
2. How can I obtain a quotation for the products I need?
You may request a quotation by adding the desired products to your cart and providing your contact details. Once you submit your request for quotation, our sales team will respond with an official quote within 24 hours. And for immediate response and doubt email to info@gator.ae or call at +971 56 106 9415
3. Do you offer demonstrations, training, or assembly for specific products?
We are committed to ensuring your satisfaction and offer demonstrations, live training, and product assembly as needed. Our knowledgeable sales team is available to assist with these services.
4. What support is available through your after-sales customer service?
Our after-sales support team is readily available to assist with additional requests, training instructions, maintenance, and more. For urgent inquiries, please contact our main service landline at +971 4 238 4774.
5. What are the essential commercial cleaning tools?
Essential commercial cleaning tools for large-scale cleaning needs in Dubai, Abu Dhabi, UAE and Saudi include heavy-duty vacuum cleaners, industrial mops, floor scrubbers, and specialized cleaning solutions.
6. How do I choose the right cleaning machinery for my needs?
7. Is this cleaning machinery to be used for both residential and commercial purposes?
Yes, our cleaning machinery is designed to cater to both residential and commercial cleaning requirements in Dubai, Abu Dhabi, and across the UAE and Saudi. Whether it’s for home use or business establishments, our machines offer versatility and effectiveness.
8. What safety precautions should I follow when using your cleaning machinery?
9. Can I use standard cleaning solutions with your machinery, or do I need specific products?
Our machinery is compatible with a variety of cleaning solutions. Additionally, we offer a selection of cleaning chemicals and tools, all available in Dubai, UAE and Saudi .
10. What type of broom is suitable for commercial spaces?
Consider using a sturdy push broom with synthetic bristles in commercial spaces. These brooms are effective for sweeping large areas and are durable enough to handle the demands of commercial cleaning in Dubai, UAE.
11. Do you provide rental cleaning equipment?
At the minute, we do not rent out any of the cleaning equipment in our catalogs. We do have plans however to operate a rent-out scheme in the distant future.
